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Contact Us

We are always glad to hear from you! Whether you have a question about setting up your new gear, need advice on choosing the right equipment, or require assistance with an existing order, our team is here to support your best workouts every day.

Quick Guide for Service Requests

To ensure we can resolve your issue as quickly as possible, please note the following before reaching out, and refer to our Policies Page for complete details on warranty, returns, and shipping:

  • For Warranty Claims: If you are contacting us about a warranty claim, you will need to provide proof of purchase (full order summary/receipt) that verifies the item was purchased NEW from an authorized seller (Ultimate Body Press or Amazon.com).
  • Used/Third-Party Purchases: Our warranty does not cover items purchased as Used, Renewed, or from unauthorized 3rd-party sellers. Please confirm your item's purchase source before submitting a claim.
  • Returns & Exchanges: All details regarding our 30-day return window and the return process can be found on our Policies Page.

By Phone

Speak to a specialist about product support or assistance with an existing order:

877 734-7227 (9:00 AM – 5:00 PM EST, Monday – Friday)

Mailing Address

Ultimate Body Press 16 Avenue A, Leetsdale, PA 15056-1304

Additional Resources

  • Video Setup Guides: Available for many Ultimate Body Press products on our Youtube Channel.

  • Policies: Get complete details on Warranty, Returns, and Shipping on our dedicated Policies Page.